What to do: FCPA guidance

Cinema staff should make regular auditorium checks looking out for recording/camcording activity.

The use of night vision devices has proven to be very effective – not only in spotting a theft in progress in the dark, but also in deterring and disrupting it.

Modern, lightweight, silent night vision devices may be available at your cinema. Their use during screen checks is warmly encouraged, especially for new releases most vulnerable to theft.

If you find anyone acting suspiciously, please consider the following procedure:

  • 1)   Advise a cinema duty manager immediately. Keep the person under observation to evaluate the situation as per your cinema’s own guidelines, requesting assistance as appropriate.
  • 2)   If illegal recording is determined, the cinema duty manager should consider:
    • Calling the local police immediately
    • If possible, preventing the person from deleting any illegally recorded content from the device used.
  • When the police arrive, please give them the FCPA Director’s contact details and the link for this website
  • 3)   If not confident of a response from the police, or an officer has not arrived within 20 minutes of the end of the film, the cinema manager and/or security staff should prevent or interfere with the illegal recording. This will normally culminate in the person being ejected from the premises.
  • 4)   Before ejecting such people, if safe and practical:
    • Invite them to give their name and address and ask to see identification (copy it or write down their full address);
    • Ensure that this exchange is captured on CCTV if available and that the footage is retained as evidence;
    • Record a detailed physical description of the person and any vehicle details including the registration number;
    • Request the return of their ticket or note the ticket number, which could be useful and provide other details connected with their credit card;
    • Invite the person to surrender their recording device. Please note, however, that they are under no obligation to do this.
  • 5)   It may be helpful to share information with other cinemas in your region, as the person(s) having been unsuccessful at your site may attempt to obtain a recording elsewhere.
    Please consider this in consultation with the FCPA Manager.
  • 6)   All incidents of illegal recording and/or related suspicious conduct should be reported to FCPA. To secure best evidence, this should be done as soon as possible but certainly within 24 hours of the incident.